1. Who we are
Alinzo Logistics is a trading name of Suremaid Ltd, a UK-registered company committed to delivering reliable transport and logistics solutions. We operate with a clear focus: getting your goods where they need to be, on time, every time.
This policy applies to personal information submitted through our website, our dedicated quote form, by telephone, by email, and through direct service-related contact.
2. What information we may collect
- Name, telephone number, and email address.
- Collection and delivery addresses, postcode details, floor information, and access notes.
- Item descriptions, moving details, job requirements, and additional notes supplied in quote requests.
- Basic website and device information that may be gathered through normal website operation, security, and analytics tools.
3. How we use information
- To respond to quote requests and service enquiries.
- To assess transport, removals, courier, or moving requirements and prepare estimates or booking information.
- To arrange, confirm, manage, or follow up on services.
- To improve website presentation, customer communication, and service quality.
- To meet legal, accounting, operational, or security requirements where applicable.
4. Sharing information
We do not sell personal information. Information may be shared where reasonably necessary for operating the website, processing enquiries, arranging logistics support, complying with law, protecting legitimate business interests, or working with trusted service providers who support our operations.
5. Data retention and security
We keep enquiry and service information only for as long as reasonably necessary for quoting, booking, administration, record-keeping, legal, or operational purposes. We take reasonable steps to protect information from unauthorised access, misuse, loss, or disclosure, although no website or transmission method can be guaranteed completely secure.
6. Your rights
Depending on the circumstances and applicable UK data protection law, you may have rights to request access to personal information, request corrections, object to certain processing, or ask for deletion where retention is no longer justified. To make a privacy-related request, please contact Alinzo Logistics directly using the details below.
7. Contact
If you have questions about this Privacy Policy or about information submitted through the website or quote form, please contact Alinzo Logistics on +44 330 043 3843 or email [email protected].